RETURNS/REFUND/EXCHANGE POLICIES

Refunds/Exchanges

We do not accept returns or exchanges unless the item you purchased is defective or damaged as at the time it is received by the customer. If you receive a defective/damaged item/product, please contact us immediately at returns@pccorner.com.ng or call us on +234 704 604 9012 with details of the product and the defect. You can also fill the return form on our website. You can send the item you consider defective to:

PC Corner Services Ltd.

Plot 15, Block 113, Adebisi Ogunniyi Crescent

(Plot 15 Lekki-Epe Expressway)

Lekki Phase 1, Lagos State

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

Returns

All defective/damaged item(s) should be drop off at the below address:

PC Corner Services Ltd.

Plot 15, Block 113, Adebisi Ogunniyi Crescent

(Plot 15 Lekki-Epe Expressway)

Lekki Phase 1, Lagos State

Opening Hours for returns:

10:00 am – 4:00 pm, Monday to Friday. (Closed on all public holidays)

1.      Refunds do not include any shipping and handling charges shown on the packaging slip or invoice.

2.      Shipping charges for all returns must be prepaid and insured by you.

3.      You are responsible for any loss or damage to hardware during shipment.

4.      We do not guarantee that we will receive your returned item if it is sent by you through your delivery agent.

5.      Your shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping the returned item.